> ## Documentation Index
> Fetch the complete documentation index at: https://docs.smartsend.co.il/llms.txt
> Use this file to discover all available pages before exploring further.

# SmartSend Make.com API

> Automate WhatsApp conversations, messages, tags, lists and more from Make.com or any HTTP client.

The **SmartSend Make.com API** is a public HTTP API for automating your SmartSend
workspace from [Make.com](https://www.make.com) (formerly Integromat) — or from
any tool that can send an HTTP request.

Use it to send WhatsApp messages and templates, manage conversations, apply tags
and lists, set custom fields, trigger bot flows, and manage your blacklist —
all by phone number, without touching the SmartSend dashboard.

<Note>
  This reference covers the public `/integrations/make` endpoints only. These are
  the **POST actions** Make.com calls to do work in your account, plus a few
  read‑only helper lookups used to populate Make.com dropdowns. Internal
  dashboard APIs are not part of this reference.
</Note>

## Base URL

All requests go to the SmartSend backend:

```
https://smartsend-server.otherwise.co.il/integrations/make
```

## How it works

<Steps>
  <Step title="Authenticate with your Organization ID">
    Every request includes the `x-organization-id` header. See [Authentication](/en/authentication).
  </Step>

  <Step title="Reference contacts by phone number">
    You don't need internal conversation IDs. Endpoints accept a `phoneNumber`
    (for example `972501234567`) and resolve the conversation for you.
  </Step>

  <Step title="Call an action endpoint">
    Send a message, add a tag, assign an agent, set a custom field, and more —
    each is a single `POST` request.
  </Step>
</Steps>

## What you can automate

<CardGroup cols={2}>
  <Card title="Send messages" icon="paper-plane" href="/en/quickstart">
    Free‑text messages and approved WhatsApp templates, by phone number.
  </Card>

  <Card title="Manage conversations" icon="comments">
    Assign agents, set display names, add notes, flag, and resolve contacts.
  </Card>

  <Card title="Tags & lists" icon="tags">
    Add or remove tags, add contacts to distribution lists, manage recipients.
  </Card>

  <Card title="Custom fields & bots" icon="robot">
    Set custom fields, trigger bot flows, and manage your blacklist.
  </Card>
</CardGroup>

## Next steps

<CardGroup cols={2}>
  <Card title="Authentication" icon="key" href="/en/authentication">
    Find your Organization ID and authenticate requests.
  </Card>

  <Card title="Quickstart" icon="rocket" href="/en/quickstart">
    Send your first WhatsApp message in three steps.
  </Card>
</CardGroup>